FAQ

Frequently Asked Questions

Here are examples of  RUNSHULE common  questions and professional, clear responses, organized by common issue types:

Remember you can always reach out to us for more details on any concern that you may require to be well informed

01.

General Questions

  • Offline Desktop Application
  • Tailored for your specific needs
  • Online Web Application
  • Different Mobile app: Founder, Teacher, Parents, Student and Driver.
  • Data Synchronization among all above applications.
  • 100% Data security with end to end encryption
  • No additional resource, hardware or costing required from your end
  • Real Time Operation.
  • Easy control and access of the system
  • Automatic Generation of reports (Exam and Accounts Report)
  • Unlimited data storage
  • Data Management
  • Paperless system.
  • Transparency.
  • Centralized data system
  • Offline and Online Work Possible.
  • Easy Teachers Marking App
  •  
  • Student Management
  • Attendance Management
  • Fees/Invoice Management
  • Transportation Management
  • Account Management
  • Teacher – Parent app for communication
  • HR Management
  • Admission Management
  • Exam Management and Automated Exam Report Generation. (General, GPA)
  • Profit and loss Statement (Inventory Management)
  • Account Report Generation
  • ID card printing with customized design.
  • Online notifications (Assignments ; attendance & events)
  • Data Management (Students &Employee module)
  • Performance Analysis
  • TRA-VFD integration
  • E-learning

NB You can visit Our Solution page to see more

We First believe that good company culture results into good service provision, We have a happy professionals and God’s fearing people. Our system ensures the best user experience with it’s extremely user-friendly web and  mobile app for teachers, students’ parents and Directors. We guide you right from the installation of the system, to the point of being live – and 100% support on a daily basis through live chat and phone calls. We provide you the customized accounting System, Facial-metric Attendance System and Customized ID Cards for Students and Employee. We Ensure to provide better service in lower price

  • The fact that we are live in 150 educational institutes and 10 Banks  is proof that we are delivering on our promises.
  • We provide Complete training, customer service and dedicated technical staff to handle the issues.
  • Experienced Software Developer and Quality Assurance Team
  • Qualified and committed upper management.
  • Well qualified, dedicated support staff.
  • We deliver continuous updates to the end users.
  • Ready to deliver service in 24/7 basis.
  • Provide dedicated staff for field visit
02

Services Info

  • Our system is Cloud based, so we are 100% secure from data security threats.
  • We assure data security by signing a data protection agreement, which ensures that the end use of data is, only for the purpose intended.
  • Our system is completely end to end encrypted and https secured, which is the same as in banking system.
  • The system is access based, every user has its own permission dipending on what he is allowed by management
  • We know for a fact, that each educational institute has its own set of requirements as well as challenges. So, we offer customization as per the agreement we make with the institution.
  • As an example, we offer customized fee reports, attendance reports, ID card designs, receipts, exam report cards (GPA, General), Payroll reports.
  • It Depends on number of modules that institution want to use, but on an average 2 to 5 working days are sufficient to train the staff.
  • Trainings are at absolutely zero cost from your end.
  • All the training and support cost is included in agreement.
  • Anyone from your institute with a basic knowledge of computer/smartphone  can be trained by us for running the system.
  • No need to hire an IT expert.
  • Extremely user-friendly interface, self-explanatory.
  • We Provide Runshule User Manual with well explained steps, Help Section in Every Module, Change Log In every Updates.
  • We provide Video Tutorials
03.

Emergency Questions

  • Teachers can take attendance offline also. Once they get internet connection the App will automatically push the data to the server and will get updated in the system (Offline System and Web App).

We work 24/7 so that is covered as you will have staff active for support

Parents can use parent guardian portal to see any information at real time